Hostgator: One Of The Best Hosting Service Over The Past 2 Years
Sooner or later you will need to get a reliable hosting provider. Let me tell you few things about hosting companies – they are not all equal. Their pricing and services vary greatly and it’s a good idea to do a bit of research before committing to one of them.
Yes, I know, they tell you to try them and if you don’t like your experience, then simply move; but who wants to do that? I can tell you that moving websites from one hosting provider to another is always very time-consuming. It may even involve having to change your website if you can’t find the same type of a server.
Few things to know before you sign-up: What kind of customer support they offer; what is their response time; do they have a physical location and where; what is the cost; what is their popularity and rating.
All of these points will tell you how reliable the company is.
I have tried several hosting providers over the past 7 years. I have had good and bad experiences.
If the server is down and you can’t get the sites up and running fast, and if you can’t reach customer support because they are overwhelmed with phone calls, that’s not good.
If your website is slow loading because the server is not in a good shape and you can’t get help to change some settings, that’s not good.
If the server’s software is not being updated regularly for security patches, that’s not good.
If you open a troubleshooting ticket asking for help or clarification regarding some of the server features and you don’t get a reply the same day, that’s not good.
If you get to talk to customer support but they don’t know how to help you with your problem, than that’s not good.
If you pay a premium price for a substandard service, that’s not good period.
If they don’t give you access to your c-panel, then that’s definitely not good.
I will not name the companies I have tried in the past. This article is not a review of hosting companies. I just want to tell you who I recommend. I use HostGator and would never switch away from them as long as they provide the kind of customer support they do! It’s unbelievable!!! I am not a tech guy and need all the help I can get. When you call them, there is no waiting for hours before they answer; you will be guided by a nice guy or a gal through any problems, I never had a situation when the problem would not be resolved right a way.